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Hotel Butterfly Zermatt, Zermatt

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From312US$ /night
Check-in
01Apr2025Select date
Check-out
02Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bodmenstrasse 21, Zermatt, Switzerland, CH-3920

Hotel Butterfly, BW Signature Collection is situated in the heart of car-free Zermatt, surrounded by the Alps. The hotel offers modern accommodations with a focus on comfort and convenience. It provides easy access to both ski slopes and hiking trails. The hotel blends traditional Swiss hospitality with modern amenities to cater to various guests' needs.

Location

Located in Zermatt City Centre, the hotel is just a short walk from major attractions, including the Matterhorn Museum and the Zermatt-Furi Gondola. Its central position allows guests to reach restaurants, shops, and public transport with ease. The nearest airport, Lugano Airport, is approximately 56 miles away, while the hotel offers a complimentary area shuttle for added convenience.

Rooms

The hotel features 65 well-furnished rooms that cater to different preferences, including options for individuals and families. All rooms come equipped with flat-screen TVs, satellite channels, and private bathrooms. Modern bathrooms include walk-in rain showers, hairdryers, and complimentary toiletries. Some rooms even offer scenic views of the Matterhorn, enhancing the overall experience.

Eat & Drink

The on-site Butterfly Restaurant specializes in international cuisine, serving a variety of rustic Italian dishes made from seasonal ingredients. Guests can enjoy a complimentary breakfast buffet featuring both hot and cold options. For dinner, a four-course menu is available, providing a culinary experience to cap off the day in Zermatt.

Leisure & Business

The wellness area at Hotel Butterfly includes a Finnish sauna, infra-red cabin, and steam bath, providing relaxation after an active day. For business needs, there is a meeting room available, and guests have access to free WiFi throughout the property. Outdoor activities such as skiing, snowboarding, and hiking can be easily arranged with ski passes and shuttles provided by the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
Max:
3 persons
28 m² 
Bed options:
2 Single beds
Mountain view
Heating
Bathtub
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Classic Double Room
Max:
2 persons
20 m² 
Bed options:
2 Single beds
Mountain view
Shower
Heating
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Deluxe King Room
Max:
3 persons
25 m² 
Bed options:
2 Single beds
Mountain view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Zermatt1000 ft
Airports
Sion (SIR) 47.8 mi
Agno (LUG) 100.5 mi
Train
Zermatt railway station1000 ft
Train400 ft
Bus
Bus stop 7.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • Express check-in/ -out
  • Pets allowed
  • Security
  • Baggage storage
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking
  • Pool tables

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Housekeeping
  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Fax/Photocopying

Children

  • Cribs
  • Board games

Spa & Leisure

  • Leisure/ TV room
  • Sauna
  • Turkish bath

Room features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Location

Bodmenstrasse 21, Zermatt, Switzerland, CH-3920
Map view
street view
Bodmenstrasse 21, Zermatt, Switzerland, CH-3920
Nearby
Museums
Matterhorn Museum
1600 ft
Cemetery
Mountaineer's Cemetery
1800 ft
Church
St Peter's English Church
700 ft
Bridges
Photopoint Kirchbrucke bridge
1700 ft
Church
Parish Church of St. Mauritius
1800 ft
Bahnhofstrasse
Walk of Climb
1200 ft
Stellisee 3920 Zermatt
Stellisee
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1400 ft
Hohbalmen
800 ft
Castor Mountain
800 ft
Murmeli Brunnen
700 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1800 ft
Denner Partner
1300 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1500 ft
Restaurants
McDonalds
400 ft
Bahnhofstrasse 12
Cup's Italian Coffee house
1100 ft
Kirchstrasse 44

Reviews and Ratings

Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Great location
Friendly staff
Limited dining
Warm rooms
8.6/10
Great
Rooms
8.5
Location
9.5
Service
8.6
Dining
8.0
Guest reviews
8.6/10
based on 13 reviews
8.9
8.9/10 based on 1956 reviews
Paul
United Kingdom, April  2024
8.2/10

My stay at the hotel was quite pleasant overall. The rooms were a decent size and very comfortable, although a bit warm at times despite the staff's efforts. The location offered views of the quaint town and picturesque mountains of the Alpine region, making it a charming setting. The service was friendly and welcoming, with a desire for custom egg orders. The dining experience was varied, with good options but limited compared to other hotels. The hotel facilities were sufficient for a comfortable stay, though there were minor drawbacks.

Rooms
8.0
The rooms were big, very clean, and had an 'old style' charm with lovely flowers on the balcony.
Service
9.0
The staff was very nice and helpful, making my stay enjoyable.
Location
9.0
The location was perfect, being close to the train station and main street while maintaining a quiet atmosphere.
Dining
7.0
The dining options were good, with a decent variety but slightly limited in offerings compared to other places.
Facilities
8.0
The facilities provided were satisfactory for a comfortable stay.
Great location
Limited dining
Bill
United Kingdom, March  2024
9.0/10

I was delighted with my stay at this hotel. The rooms offered stunning views of the picturesque Alpine region from a small private balcony, perfect for 2 adults and 3 kids below 8. The warmth of the room felt like a cozy haven amidst the summer nights in the Zermatt area.

Rooms
9.0
The rooms were cozy and offered a beautiful view of the town and mountains.
Service
9.0
The service was exceptional, and the staff was not just friendly but also very helpful, always going the extra mile to make my stay enjoyable.
Location
10.0
The hotel's location is superb, just a short 5-minute walk from the main station and walking street, making it convenient to explore the captivating sights of Zermatt.
Dining
8.0
The dining experience was fantastic, with a variety of options including a delightful afternoon tea service. The only downside was the somewhat limited breakfast selection.
Facilities
9.0
The hotel provided excellent facilities, ensuring a comfortable and enjoyable stay for guests.
Helen
United States of America, January  2024
9.0/10

Staying at this hotel was an absolute delight. The rooms were beautifully done, with super comfy beds and amazing bathrooms featuring the best showers. The layout of the hotel was just fantastic, and having a nice balcony with a view was the cherry on top.

Rooms
9.0
The rooms are beautifully done, with comfortable beds and nice bathrooms featuring the best showers. The layout is well thought out, and the balcony with a view is just our favorite spot.
Service
9.0
The service at the hotel was top-notch. They asked if we wanted eggs made to order, and the high-quality accommodation made our stay even better. We could store our cases until the room was ready, and the staff was available to assist us any time we needed.
Location
10.0
The location couldn't have been more convenient. Being very close and convenient to the train station that comes from Tasch made our travels so much easier. Additionally, being near Zermatt station and the main shopping street was a great asset.
Dining
8.0
The dining experience was quite good overall. Although there could have been some more hot dishes available, the variety of food offered was tasty and satisfying. Their home-made pastries were a delightful touch.
Facilities
9.0
The hotel provided excellent facilities, including housekeeping, laundry services, and a free shuttle service that added convenience to our stay.
Arthur
United Kingdom, December  2023
9.0/10

The hotel offers a beautiful breakfast room with delicious meals and a clean environment. Unfortunately, availability of meals may be impacted if not pre-booked. The bathroom facilities are excellent, adding to the comfort of the stay.

Rooms
9.0
The rooms are clean, comfortable, and beautifully designed.
Service
9.0
The staff is extremely helpful and welcoming, making for a fantastic experience throughout the stay.
Location
10.0
The hotel's location near the train station and Zermatt village heart provides easy access to various attractions and amenities.
Dining
8.0
The dining experience is delightful, offering a variety of delicious options to suit different preferences.
Facilities
9.0
The hotel provides fantastic facilities to ensure a convenient and enjoyable stay for guests.
Darren
United Kingdom, September  2023
9.0/10

I had a delightful stay at this hotel. The rooms were spacious, comfy, and had a balcony with stunning mountain views. The service was top-notch, especially after a long day out in the cold. The location was perfect, close to everything yet tucked away on a quiet side street. The dining experience offered a good selection even for vegetarians. However, the price was a bit on the higher side. Overall, a great value for money.

Rooms
9.0
My room was very spacious with all the usual expected facilities. The coffee/tea facilities were a nice touch.
Service
9.0
The staff were very friendly and efficient, particularly at the reception desk.
Location
10.0
The hotel's location was just perfect, near the train station and with a lovely view. A great find in Zermatt!
Dining
8.0
The dining experience was satisfying with a good variety, especially for vegetarians.
Facilities
9.0
The hotel facilities were great, offering everything I needed for a comfortable stay.
John
United Kingdom, September  2023
8.6/10

The hotel offers bright, spacious rooms with good views, excellent breakfast, and a very convenient location in Zermatt village. Ideal for families with young children due to the accommodating room size. Staff are very helpful and accommodating, but some details may need checking. Overall, a newly refurbished and stylish hotel with a great location and friendly service.

Rooms
9.0
The rooms are big, bright, and clean, perfect for gathering with friends or family. The excellent breakfast and good view add to the overall experience. Suitable for 2 adults and 3 kids below 8.
Service
8.0
The staff are really friendly and accommodating, making the stay pleasant and comfortable. Some minor issues might need checking but overall very helpful.
Location
9.0
The hotel is newly refurbished and looks very stylish, providing a great base to recover after a day of activities. Situated just 5 minutes from the train station, in the heart of Zermatt village, making it convenient for exploring.
Dining
8.0
The dining options are really good, perfect for fueling up before a day of walking, skiing, or playing in the snow. The variety of homemade treats and hearty breakfast items are always nice.
Facilities
9.0
The hotel offers various facilities to enhance the stay, such as housekeeping, laundry, and free shuttle services, ensuring a comfortable and convenient experience.
great location
check details
Vincent
United States of America, August  2023
8.2/10

My stay at the hotel was lovely. The room had fabulous views from the balcony, was very clean, beautiful, and comfortable. However, there was some noise from the active construction site during the day. The service was around all the time and quite responsive, making my stay hassle-free. The location was ideal, close to everything including the train station and a stunning view of the Matterhorn mountain. Additionally, the dining experience was excellent with a diverse menu and very friendly wait staff. However, the view from the room was partially blocked by a huge crane, which was a bit disappointing. The free cakes were a nice touch at the restaurant. I also enjoyed the facilities provided during my stay.

Rooms
8.0
The room was very clean, beautiful, and comfortable, with fabulous views from the balcony.
Service
7.0
The service was around all the time and quite responsive.
Location
9.0
The location was ideal, close to everything and with a stunning view of the Matterhorn mountain.
Dining
9.0
The dining experience was excellent with a diverse menu and very friendly wait staff. The free cakes were a nice touch.
Facilities
I also enjoyed the facilities provided during my stay.
Karen
United Kingdom, August  2023
8.6/10

I had a wonderful stay at the hotel. The rooms were spacious with a big bathroom and a balcony offering a great view, even though the Matterhorn wasn't visible from there. The service was top-notch, with the staff being very professional and friendly. The location was perfect, close to the skiing areas and restaurants, making it convenient to explore the town. The dining experience exceeded my expectations with a fabulous spread of cooked and cold options. However, there were some areas for improvement, particularly in the room views.

Rooms
8.0
The rooms were a good size with a big bathroom and a balcony offering a great view, although the Matterhorn was not visible from there. They tend to be the afterthought in all of the other things that go on in the towns I visit.
Service
9.0
The service was excellent, very professional and friendly. The staff was so helpful and accommodating.
Location
9.0
The hotel's location was very convenient, near the train station, shopping areas, and the Gornegrat/Glacier Paradise train station. It was easy to find with Google Maps.
Dining
8.0
The dining experience was above average with a fabulous spread of both cooked and cold options, including eggs, bacon, ham, cold meats, superb bread, cheese, fruits, tea, coffee, and juices.
Facilities
9.0
The hotel's facilities were excellent, including housekeeping, laundry service, and a free shuttle service.
Patrick
United Kingdom, August  2023
9.2/10

My stay at the hotel was fantastic! The rooms were spacious, clean, and had a great balcony offering beautiful views. The service was top-notch, with a friendly and accommodating staff. The location was ideal for exploring the area, and the dining experience was amazing with a diverse spread of delicious food. A truly enjoyable stay, although the Wi-Fi had an additional charge.

Rooms
9.0
The rooms were very spacious, clean, and the bed was comfortable. The big bathroom and balcony with a great view added to the experience.
Service
9.0
The staff was super friendly and went above and beyond to make our stay pleasant.
Location
10.0
The hotel's location was ideal, within walking distance of everything we wanted to see and right by the train station for easy access to Zermatt.
Dining
9.0
The dining experience was amazing with a fabulous spread of food, especially the locally made bread and croissants. The restaurant exceeded our expectations.
Facilities
9.0
The hotel facilities were excellent, offering everything we needed for a comfortable stay.
Friendly staff
Wi-Fi charge
Christopher
United Kingdom, July  2023
7.8/10

Staying in this hotel was a pleasant surprise. The cozy rooms, delicious breakfast, and complimentary tea and coffee exceeded my expectations. However, there were some issues with the service that affected the overall experience.

Rooms
8.0
The loft room, though small, was comfortable and quiet. The new, clean design with quality materials made my stay enjoyable.
Service
7.0
The staff, apart from being friendly and helpful, added humor to interactions. However, there were instances of a lack of a welcoming atmosphere that could be improved.
Location
9.0
The hotel's proximity to the main road and Zermatt's train station was incredibly convenient, allowing easy access to transportation and attractions.
Dining
7.0
The dining experience was satisfactory, although there could have been more variety, especially for those looking for heartier breakfast options.
Facilities
8.0
The facilities met basic needs, offering everything essential for a comfortable stay.
Tom
United Kingdom, June  2023
8.2/10

I had a wonderful stay at the hotel. The rooms were lovely, with a great balcony, and though a bit small, still comfortable for a family with kids. The service was exceptional, especially Gala who was incredibly friendly and helpful. The location was perfect, near the train station and with complimentary welcome treats. The dining was above average, and the facilities were well-kept.

Rooms
8.0
The rooms were lovely, with a great balcony, suitable for 2 adults and 3 kids below 8.
Service
9.0
The service was exceptional, especially Gala, who was incredibly friendly and helpful.
Location
9.0
The location was perfect, close to the train station and with complimentary welcome treats.
Dining
7.0
The dining was above average.
Facilities
8.0
The facilities were well-kept.
Great balcony views
Small rooms
George
United Kingdom, May  2023
8.8/10

The hotel exceeded my expectations with its comfortable rooms and friendly service. The location was perfect for exploring Zermatt, and the dining options were satisfying. The facilities were well-maintained, but there were a few minor drawbacks to consider.

Rooms
8.0
I found the rooms to be surprisingly comfortable for a three-star hotel. The queen bed was just what I needed for my three-night stay.
Service
9.0
The staff at the hotel were incredibly kind and welcoming, making my stay truly memorable.
Location
10.0
The hotel's location was fantastic, being just a short walk from the train station and offering a beautiful balcony view of the Matterhorn mountain.
Dining
8.0
The breakfast had a good selection of European dishes that filled me up before starting my day's activities.
Facilities
9.0
The hotel's facilities were well-kept and had everything I needed for a comfortable stay.
Great location
Small room
Bruce
United States of America, May  2023
8.8/10

I had a wonderful stay at this hotel. The rooms were spacious and clean, offering a good view, with a big flat screen TV that had different language channels, which was a nice change after staying at other hotels in Switzerland. The breakfast was excellent, and the location was very convenient, close to everything.

Rooms
8.0
The rooms were spacious and clean, with a good view. The only issue was that they were quite warm, and I couldn't turn the heat down.
Service
9.0
The service was extremely friendly and helpful. The staff was welcoming, and they even provided complimentary afternoon tea, which was a lovely touch.
Location
9.0
The hotel's location was fantastic, within walking distance of everything I wanted to see and close to the train station.
Dining
9.0
The dining experience was fantastic. The breakfast had a variety of options that filled me up for the day's activities.
Facilities
9.0
The facilities were great. Everything was well-maintained and up to standard.
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Rooms and Guests2 Guests, 1 Room